Avoid These 5 Onboarding Mistakes

Even if your company has a thorough hiring process, a good HR department and secure EPLI coverage, you may still be struggling with developing a good onboarding experience. In order to ensure your new employees are ready to succeed, having a good onboarding process in place and avoiding critical mistakes is essential. What are the most common mistakes during the onboarding process that your business should avoid? Keep reading to find out.

1. Not Having All Onboarding Materials Ready From Day One

Unfortunately, many business owners find themselves in the uncomfortable situation of having to welcome new employees into the company when they aren’t fully prepared to launch the onboarding process. Starting onboarding without the necessary paperwork, tools and more in place can make the company appear unprofessional. Before your new hires arrive, make sure you’ve prepared:

  • Platform setups
  • Necessary computer applications
  • New phones, laptops and other employee technology
  • Login keys and passwords
  • Daily schedules for the training period

2. Failing To Make Your New Employees Feel Like Part of the Company Culture

Integrating new employees into the company culture is one of the main goals of any onboarding process, but is also an area where many businesses fall short. Your onboarding should include not only practical matters related to the job position but should introduce the new hire to the company’s values as well. You might consider providing materials with background on the company’s mission to this end.

3. Relying Too Much on Other Employees To Do the Heavy Lifting

Although management can’t handle every aspect of onboarding, too much outsourcing can also harm the company image. Instead of just relying on lower-level employees, make your onboarding process take a wider scope by incorporating:

  • Shadowing of other employees
  • Departmental tours
  • HR guidance through initial paperwork

4. Not Spelling Out Clear Expectations From the Start

Unfortunately, setting unclear expectations can lead to employee disappointment and may harm retention rates. If you don’t clearly spell out employee expectations during onboarding, it may be time to revise your process. Be sure to include pertinent details on each position.

5. Thinking That Onboarding Is a One-and-Done Process

Finally, remember that onboarding is really just the start of a long-term relationship with the new employee. Top-notch companies make sure they’re:

  • Keeping employees trained on new technology and processes throughout the course of their employment
  • Holding regular employee meetings and company retreats to strengthen the company’s culture and build a sense of teamwork
  • Providing an employee handbook to keep all current workers informed and give them a resource they can turn to if they’re unsure what the proper procedure is in any given situation

Even with strong search strategies, good EPLI coverage and a capable HR department, it’s still important for your business to focus on fine-tuning its onboarding process. If you’ve been wondering what onboarding mistakes your company should try to avoid, keep these five critical errors in mind.

About Transparity Insurance Services

Transparity Insurance Services was founded for the purpose of helping clients to ensure their property and assets with no hassle. We are committed to providing a simple, easy, efficient, and positive experience to all of our clients, and prioritize open and transparent communication with our clients. Through our excellent customer service and technology, we can help you to find the right insurance program at a competitive price. Contact us today at (855) 889-2037 to learn more about what we can do for you.